How do I...?

Arrange for a children's staff member to visit my child care centre

Travelling Tales is an exciting Aurora Public Library outreach program developed for child care centres in the community. This program reaches children who may not be able to take advantage of in-library preschool programs and visits. As children are introduced to the library, their early literacy skills are reinforced through a program filled with stories, songs, nursery rhymes and more! Invitations are sent to Aurora child care centres twice a year. Please contact Polly Ross, Childrens' Services Librarian, for further information.

Arrange for a school visit for students

Come to the library, or let us bring the library to you! We have so much to offer both elementary and secondary schools. A visit can introduce students to research skills, general library information as well as a presentation and demonstration of APL's electronic and print collections. Programs are tailored specifically to student grade levels and can be modified to focus on subjects and/or themes. To book a visit, please let us know three weeks in advance and we’ll be happy to accommodate you based on availability.

Avoid fines

As a courtesy, APL offers email and telephone notification to members for materials coming due. You will receive an email reminder from circulation@library.aurora.on.ca, or an automated telephone call, for items due two to three (2-3) days in advance of their due date. See Troubleshooting Tips if you are not receiving your reminder emails. However, members are still responsible for returning materials on the due date shown on the checkout slip.

 

Get a library card

If you've never had a library card before, apply online by filling out this simple form. Library staff will create your account within 72 hours and email you a virtual barcode that you can use to access all our Digital Shelf resources, downloads and streaming services.

 

If you would like full access, including our physical collections of books, movies, CDs, video games and more via Curbside Pickup, your email will also include information on how to video conference live with Access staff.

 

Get a job in the library

The library accepts applications on an ongoing basis for part-time library pages. Apply here.

 

Page application forms are available at the library Customer Service desk or download here. Completed applications should be returned to the library Customer Service desk, addressed to Human Resources.

 

Place a hold

If you would like an item set aside for you or if an item you would like is already checked out to another member, you may request the material in person, by phone (905-727-9494 option 2) or online. When the material arrives, we will notify you by phone or email (per your notification preference). You will need to pick up your hold before the expiration date indicated in the notification message. You may have 30 active holds at a time.

Renew materials

All Items may be renewed five (5) times except for:

High demand material
Items with requests
Interlibrary loans (unless authorized by the lending library and renewed two days prior to due date)

Renew my membership

Your membership expires bi-annually and renewal allows us to make sure we have up-to-date contact information; all monies owed to the Library must be paid in full before your account can be renewed. Account renewals must be done in person with card in hand. If you have work or school related membership, proof of continued school enrollment or employment is also required at time of renewal. Contact information changes such as address, telephone number or email address should be reported immediately.

Return materials

All materials may be returned to Aurora Public Library 24/7 through our outside drop box (parking lot entrance) or inside at the Customer Service desk during operating hours.  A book drop is also available at the Aurora GO Station, northwest corner beside the bike racks.

 

Replace my library card (lost/missing)

  • Treat your library card like a credit card. You are responsible for any item borrowed on this card until it has been reported lost or stolen. Report a lost card to Circulation and Customer Service immediately to avoid misuse.
  • If your card has been turned in at the Library, you may retrieve your card from the Circulation Desk with proper ID.
  • The replacement fee for a lost card is $3. Identification will be required to issue a new card.

Use my library card

You can borrow books, music, DVDs, access databases and get magazines, newspapers and journals that you won't find online. You can also download eBooks, eAudiobooks, music and stream movies. We also offer many programs for borrowers of all ages (from babies and older!).

Volunteer at the library

See below our great volunteer opportunities for teens who need to earn community service hours, as well as adults looking for meaningful volunteer opportunites

 

TEENS: Volunteer Opportunities Newsletter

Sign up for our Volunteer Opportunities Newsletter to get emails about ongoing and one-time volunteer opportunities at the library. Sign up HERE.

Suggest a Purchase

  • Check the library catalogue before submitting a request.  Materials on order may be in the catalog and can be reserved.
  • The library automatically orders widely from current publishing, so please do not submit requests for popular materials and best selling authors.
  • Recommendations must be current (published within the last year).  

Click here to suggest a purchase ( Through The Catalogue)